Conditions of Carriage (Romantic
Road/Romantische Strasse)
The General Conditions of Carriage for Tram
and Omnibus Operations, as well as for line operation of motor vehicles, are
valid in the version of 27 February 1970, last altered by Article 1 of the
order concerning the alteration of the regulation governing the General
Conditions of Carriage for Tram and Omnibus Operations as well as that
concerning the alteration of the Railway Operations Ordinance of 15 October
2002 and the Special Conditions of Carriage for Omnibus Line Operations of Touring
Tours & Travel GmbH (in the following TTT).
1. Tickets
1.1 Each passenger must be in possession of
a valid ticket. One-way tickets are valid only upon the day of travel. In the
case of return tickets, the return journey must be undertaken within one month
of arrival at the destination.
1.2 Tickets can be bought at the ticket
sales points, on the Internet, or from the bus driver.
1.3 Tickets must be held at the ready for
inspection until the journey has been completed. They are to be kept in such a
way as to enable inspection by personnel of TTT at all times.
2. Ticket Prices
2.1 Ticket prices are on display at all
ticket sales points, or on the Internet. Enquiries about prices can also be
made by telephone at TTT.
2.2 Except where specifically compulsory by
law, the cumulation of discounts on ticket prices is excluded.
3. Increased Cost of Carriage
3.1 Passengers travelling without a valid
ticket must pay increased costs of carriage. The option of consequent legal
action against the person or persons involved remains unaffected.
3.2 The increased cost of carriage as set
forth in 3.1 above is double the normal ticket price for the distance covered
by the passenger, in any case at least € 40 plus the ticket price for the
distance remaining to the destination. If the passenger cannot prove the
distance already covered, the commencement point of the omnibus line operation
shall be taken as the starting point.
3.3 The increased cost of carriage is to be
paid within two weeks of the claim being made. After this period of time, every
written reminder of payment will cost an additional € 15.
3.4 Passengers travelling without a valid
ticket must state their correct identity and must identify themselves with an
official document upon request.
4. Baggage Conveyance
4.1 Hand baggage that can be stowed in the
baggage net of the passenger section or under the front seat will be
transported free of charge. Each passenger must ensure that baggage is stowed
in such a manner that safety and efficiency of operation are not impeded, and
other passengers are not disturbed or endangered in any way.
4.2 Each passenger may take one piece of
baggage with him or her (size of baggage: length + width + height = maximum 160
cm altogether) free of charge. If there is room enough, further pieces of
baggage can be conveyed at a charge of € 3 per piece.
4.3may not contain any materials which could in any way endanger the bus or
its passengers.
4.4 Passengers are required to check that
baggage has been properly stowed prior to departure. Passengers are required to
take the baggage belonging to them immediately upon arrival at the destination.
5. Transport of Animals
5.1 The transport of dogs is permitted
solely under the supervision of a suitable person. Dogs posing a possible
danger to other passengers must be muzzled. The charge for transporting dogs is
50% of the regular cost of carriage for human passengers.
5.2 Seeing-eye dogs accompanying the blind
are to be transported in all cases.
5.3 Small animals must be carried in
appropriate cages or containers.
5.4 Animals may not be placed upon seats.
6. Transport of Bicycles
Bicycles will be conveyed, if capacity is
available and this has been arranged prior to departure. For this conveyance
the charges are as per the published tariffs.
7. Lost or Left Baggage and Other Found
Items
Left baggage or other items found shall be
kept by TTT at their business premises for a period of two months. Passengers
can reclaim such at these premises. Sending or transporting such items for the
purpose of reclamation is subject solely to agreement made between the
passenger and TTT. TTT shall bill the passenger accordingly and suitably. After
the passage of two months, TTT may use the items as desired or sell them. For
the storage and safe-keeping of said items a charge of € 2 for each day
commenced may be made.
8. Passenger Responsibilities
8.1 Any and all instructions issued by
drivers and other TTT personnel are to be obeyed by passengers.
8.2 TTT personnel are empowered to refuse
carriage to any persons clearly under the influence of alcohol. In such cases
the person under the influence has no right to alternative transportation.
8.3 In the case of disruptions of service,
each passenger has a certain obligation by law to do everything reasonable in
his or her power to help to overcome the disruption, and to aid in limiting or
avoiding possible damage, as far as such action or actions can reasonably be
expected of the passenger.
8.4 Passengers are liable for any damage
they have culpably caused to the bus.
8.5 Passengers causing defilement of the
bus must pay a cleaning fee of € 30. However, the passenger is permitted to
show that the damage has either not occurred, or is considerably less than the
fee named above. TTT reserve the right to assert greater damage or damages.
8.6 TTT may cancel the contract of carriage
with immediate effect when, despite being warned,passengers behave so disruptively that
further travel is not reasonable and it cannot be reasonably expected of the
driver or the other passengers or both to carry on under such circumstances.
This is also valid when passengers do not follow instructions, as far as such
instructions are objectively based. The carrier is entitled to the price of
carriage in such cases, unless the economic loss can be avoided by selling the
seat thus vacated.
8.7 Each passenger is required by law to
use seat belts if these are provided on the bus.
9. Liability
The carrier is liable as set forth in § 14
of the General Conditions of Carriage.
10. Cancellation, Change of Reservation
10.1 If the passenger cancels a contract of
carriage (cancellation) or if a passenger does not undertake a reserved
journey, the carrier is still entitled to a fee for carriage according to the
following stipulations to the amount of a lump sum and any costs for money
transfer.
10.2 When the passenger cancels the
contract of carriage up to three days before undertaking the journey, then the
passenger must pay 25 %of the ticket
price as set out in the contract cancelled, ornot less than a lump sum of € 5.00. If the cancellation is made less
than three days prior to the commencement of the journey, then the carrier is
entitled to a carriage fee to the amount of 50 % of the ticket price as set out
in the contract cancelled, or not less than a lump sum of € 10.00. If the
passenger does not commence the journey as booked, without cancelling the
contract of carriage beforehand, the carrier is entitled to the full carriage
fee.
10.3 Carriage fees already paid can only be
refunded upon proper application to TTT; the ticket must be handed in to TTT
within one month following the planned commencement of the journey. No claims
can be considered after this period of time.
11. Place of Jurisdiction
Jurisdiction for all disputes arising from
the contract of carriage lies in Frankfurt am Main, Federal Republic of
Germany.
12. Invalidity of Individual Clauses
The invalidity of individual clauses in the
contract of carriage has no effect whatsoever on the validity of the rest of
the contract.
